Terms Of Service
Effective Date: 20th May 2023
OVERVIEW
Welcome to EvolutionUGC! By using our services, you agree to comply with and be bound by the following terms. Please review them carefully.
1. Acceptance of Terms
By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services.
2. Services Provided
EvolutionUGC provides user-generated content (UGC) creation, content editing, and related services tailored to your business needs. All services are subject to availability and may be modified, suspended, or discontinued at any time.
3. Payment and Fees
- Upfront Payment: Full payment is required upfront for all services unless otherwise agreed upon during an initial consultation.
- Hybrid Payment Option: If you are unsure, we may offer a 50% upfront payment with the remaining 50% due upon completion and approval of the watermarked version of the content.
- All fees are non-refundable once services have begun, as outlined in our Refund Policy.
4. Revisions
We include revisions within our packages to ensure the final product aligns with your expectations. The number of revisions included will be specified in your service agreement. Any revisions beyond the agreed number may incur additional charges.
5. Intellectual Property
All content created by EvolutionUGC remains our intellectual property until full payment is received. Upon full payment, ownership of the final deliverables will be transferred to you. We reserve the right to showcase any non-confidential content for promotional purposes.
6. Client Responsibilities
To provide the best possible service, we require you to:
- Provide all necessary materials, such as brand guidelines, preferences, and goals, in a timely manner.
- Approve revisions and respond to communication in a reasonable timeframe.
- Ensure all information provided to us is accurate and up-to-date.
7. Confidentiality and Communication
Throughout the project, you may communicate 1-on-1 with one of our selected creators or editors to ensure the best results. However, the following restrictions apply:
- You may not request personal details, including but not limited to, the creator’s or editor’s personal phone number, email address, home address, or any other personal contact information.
- You may not ask the creator or editor about their compensation or any details related to their employment.
- All communications must be conducted through approved channels to maintain transparency and ensure that we can monitor project-related discussions.
Any attempts to bypass these guidelines will be considered a violation of the agreement and may result in immediate termination of services without a refund.
8. Termination of Service
Either party may terminate the service agreement in writing. If terminated, all services rendered up to the termination point must be paid for. EvolutionUGC reserves the right to terminate services if terms are violated.
9. Limitation of Liability
To the fullest extent permitted by law, EvolutionUGC will not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our services, including any content produced.
10. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes related to these terms shall be subject to the exclusive jurisdiction of the courts in Sydney, New South Wales.
11. Changes to Terms
EvolutionUGC reserves the right to update or modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting. Continued use of our services after such changes signifies your acceptance of the updated terms.
12. Contact Information
If you have any questions or concerns regarding these Terms of Service, please contact us here.